Updated May 27th 2020; Message from Solus Decor Inc CEO, Brad Carpenter.
It seems like an eternity ago that we entered into the surreal COVID existence. Hard to believe we have been at this for some months now.
Like you, we have been closely following the impact that the COVID-19 is having on our local communities as well as our work force, the business and the suppliers who support us.
We feel very fortunate for we are in a business that has products that are in demand. There are many businesses not as fortunate as Solus and we fully acknowledge this.
We want to reassure clients that we are following the guidelines of the BC and Canadian governments. Clearly it is very important for us all to take an active role in slowing down the spread of this virus to ensure that life can return to normal as soon as possible. As such, our sales, technical support and office staff are working from home where our cloud platforms enable them to work remotely and serve the needs of our clients, both in Canada, the US, UK and overseas. Our sales & technical support staff are available to you 6 days a week (Monday to Saturday) on 1877 255 3146.
Our workshop remains open and as such our engineers, artisans and fabrication specialists will continue to produce orders in a controlled and scheduled sequence. At this time we are unable to open our showroom to the public but we can get colour samples to you. Projects will carry on and we are successfully shipping to all points of Canada and the US. Those that are in lock down we will finish and pack the item ready to ship when the lock down lifts. We have built a healthy supply of stock and rest assured that if a project truly needs to be expedited we will make it happen.
All of us are spending time in our backyards, patios and outdoor spaces – a fire and water feature will add peace, tranquility and serenity to a chaotic world that surrounds us.
We thank you for your interest and on-going support. If you have any questions or concerns, please do not hesitate to contact us on 1 877 255 3146 or 604 255 2472.
Our sales and technical team are available via phone and email 7 days a week.
CEO Solus Decor Inc.