We shopped around for a little bit before deciding on a Fire Bowl from Solus Decor. The sales staff were professional and helpful. The product was great in style and quality. Staff would touch base with us to ensure the specifications and the product’s delivery. Product was delivered as scheduled. We are very happy with our purchase and would buy from Solus Decor again.
Fantastic company, superior product, amazing customer service.
Bought a solus fire pit. It is sleek and sexy and so well made. It wasn’t even that hard to get into place despite it weighing 250 pounds! working with their sales and customer service was a dream. I only wish it came with more fire stones… [it now does…] there weren’t enough to sufficiently cover in my opinion so we had to order another bag which was not cheap.
5 Star service well deserved rating
We have had an excellent service experience with solus. We had a small issue with the fire table we purchased. Solus was fantastic with dealing and immediately resolving the issue with a smile.
Both your fire table and service are of excellent quality and surpass our client’s exacting expectations.
As Landscape Architects, we are quite impressed with the quality of the material we received form Solus. The concrete work on the HALO fire table we received was excellent, the product arrived timely and in perfect shape. We are confident specifying Solus’ product and will continue to do so for many projects in the future.
Customer service and quality are unsurpassed.
Working with Kris and Brad is so easy – they find the right product, walk our customers through all of their options, and , when there is a deficiency they work to fix any items immediately.
Solus Decor was great to work with. Very helpful in giving advice when choosing the correct tiles and timely in their production. I would definitely recommend them.
We are thrilled with our beatuful Solus fire pit! It was a pleasure working with this Vancouver company and even better knowing manufacturing is done in Vancouver. The product design is beautiful, the staff is knowledgable and helpful and the end result is that we have, not just a gorgeous source of heat on our deck, but a unique focal point and conversation piece.
Martes at Solus Decor was extremely helpful, answering my many questions promptly and informatively. The firebowl itself came in its own crate, and I was able to track it all the way – very impressive. And we love the finished article: beautifully made and a real style statement. Not a cheap purchase, but a real investment and, in my eyes, totally worth it.