We love our firepit. It adds so much to our patio living. The quality of the product is first class. From my initial visit to the showroom, meeting the staff, touring the manufacturing area, I was totally impressed with this product.
We love our firepit and the quality is superior to other products we have seen.
|Excellent Service and product from Solus!
I was impressed from my first contact with Solus. Martes answered all of my questions, and our samples arrived right away. Our firebowl arrived on time, in the most incredible packaging, without a scratch, and it looks fantastic in our yard and works great – exactly what we wanted! I wouldn’t hesitate to recommend Solus to anyone looking for a high quality firebowl.
Incredible company to order from. I ordered the 36 Hemi firebowl to complete my backyard hardscape project. They were awesome to deal with. They provided great advice on colour choices. Never tried to upsell. The customer service was impeccable.
The product itself is better than expected. The purchase and shipping process was quick and flawless.
Highly recommend this product and company.
The quality of Solus products is outstanding and the workmanship is very refined. My client was very pleased with their firebox and the quick turn around from order placement to delivery. The staff members that I dealt with were very helpful, pleasant and professional. Kris Roath was particularly lovely to work with, always on top of what needed to be done.
I purchased a natural gas hemi 36 back in 2014, and my family has been using it regularly for the past four years. There’s a lot to like about this product and this company. To begin with, our sales and delivery experience was first-rate. I was a little hesitant about having a heavy concrete product shipped from Vancouver to Edmonton, but I needn’t have worried. Our fire bowl arrived very well packed and crated. Moving the fire bowl into our back yard was easy using the supplied lifting straps, but does require two people. Once installed over the gas line we had run for this purpose, the fire bowl looked stunning–sleek and modern and an instant focal point. We also purchased the hardwood tabletop and all-weather cover, and after living with them for four years, I can recommend both. The tabletop has proven very useful for those times when we’re sitting outside with food and beverages, but have no intention of lighting the fire bowl. The all-weather cover, at least the one we have, has worn like iron. After four Edmonton winters, it’s still in remarkably good shape. The fire bowl itself has exceeded our expectations; it’s easy to light, looks wonderful in operation, and makes sitting in our back yard on a summer’s evening that much more special. We have never regretted our purchase, and we have never hesitated to recommend Solus Decor to the many people who have complemented our fire bowl.
I have used Solus water features and fire pits in my garden design business for my clients. They are a product of great quality, with a pleasing aesthetic. They can be featured in various styles of well-designed gardens and deserve an appropriate setting and backdrop to show them off to their full potential.
Project Date: July 2016
This is a beautiful and well made product. The burners ( the part that fails on cheap fire pits) are solid brass and well made. The size and proportions are ideal for a moderate to larger space. The bowl arrived in a museum standard wooden shipping crate and was well padded to ensure that it was undamaged.
Outstanding product / service
Great customer service and the quality of the product was exceptional. A little more pricey than others, but well worth extra dollars
The entire process was very professional and easy. Product was delivered when promised and quality was very high. It looks great in our back yard.