As a designer I frequently get asked for fire bowls/pits within landscapes. I find the Solus products to be beautiful, functional and of superb quality.
The selection of fire bowl/pits to choose from is vast to say the least and as for customer service Janet could not have been more helpful.
She gladly chased up any queries I had and got back to me when she said she would. The product itself is stunning and really complemented my project, it arrived blemish free and on time. I’d like to say a big thank you to the team and would highly recommend them to anyone with decent taste. I am currently working on a new project and am working with them again.
I have purchased a number of the firebowls from Solus over the years for clients as well as one for my personal use. My clients and I have been extremely happy with the purchase. Customer service has been great, always ready to help.
I have used Solus water features and fire pits in my garden design business for my clients. They are a product of great quality, with a pleasing aesthetic. They can be featured in various styles of well-designed gardens and deserve an appropriate setting and backdrop to show them off to their full potential.
Provided a great looking product when I needed it, without any fuss, even though I was often not ready for it. Good back up and communication, all the way through the process. Very easy to work with.
What is it about the Canadians, so friendly and relaxed, but able to deliver on craftmanship and customer satisfaction?
I have ordered fire bowls for clients on two projects. The web site is great because I am able to show clients photos and spec sheets at meetings.
Staff is friendly and easy to talk to, but take care of business as well.
I am happy with quality and service.
5 Star service well deserved rating
We have had an excellent service experience with solus. We had a small issue with the fire table we purchased. Solus was fantastic with dealing and immediately resolving the issue with a smile.
As Landscape Architects, we are quite impressed with the quality of the material we received form Solus. The concrete work on the HALO fire table we received was excellent, the product arrived timely and in perfect shape. We are confident specifying Solus’ product and will continue to do so for many projects in the future.
Customer service and quality are unsurpassed.
Working with Kris and Brad is so easy – they find the right product, walk our customers through all of their options, and , when there is a deficiency they work to fix any items immediately.